Frequently Asked Questions
We share a showroom with our sister company, Watts & Co. at 7 Tufton Street in London—just behind Westminster Abbey. Here, our sales team can guide you through our product range and take your measurements. We also have a wide selection of samples for you to try on.
Drop in any time Monday to Friday, 9am–5pm.
The availability of products is indicated on each product page. Some of our products are made-to-order, with relevant lead-times indicated.
If you need something urgently, just drop us an email and we may be able to expedite your order.
If you would like to see a sample of any of our church fabrics please order a 'Swatch' of the style and colour you are interested in on the product page.
If you would like to see samples of any of the fabrics used in our clerical wear ranges, please get in touch.
We're always happy to help with any custom clerical enquiries. For special requests and unique garment designs, please get in touch to see if we can assist.
If you are interested in any fully custom clerical garments, please visit Watts & Co. where we'd be delighted to assist with any bespoke enquiry.
We're constantly expanding our ranges of clerical wear, choir wear, and ceremonial gowns. Get in touch if you have any questions about historic Wippells items.
Orders
We can change the items and delivery address on your order, provided it has not been shipped. Please contact us as soon as you are aware of any error and we shall try to rectify it.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Make sure to check the product description to find out how long we anticipate it will take to fulfil your order.
For made-to-order items, we generally expect a 4-8 week lead time, but feel free to get in touch for a colleague's estimate.
Once ready, we typically expect orders to arrive after 2-3 business days, depending on your location. We'll be in touch to let you know when your order is being shipped!
Please refer here for our returns policy, or get in touch via the form below.
Any Questions?
A colleague would be happy to assist with your enquiry, just drop us a message below.